Welcome to Sanctuary Pools (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://sanctuarypools.com.au or use our services.

1. Information We Collect

We may collect the following information:

 

• • Personal Details: Your name, email address, phone number, and address when you contact us or request a quote.

• • Service Details: Pool type, service preferences, or property information related to your service request.

• • Technical Data: Your IP address, browser type, and pages visited to help us improve our website.

 

2. How We Use Your Information

We use your information to:

 

• • Provide pool cleaning, maintenance, or repair services.

• • Respond to inquiries, quotes, and service bookings.

• • Send updates or promotional messages (only if you’ve opted in).

• • Improve customer experience and website performance.

 

3. Sharing Your Information

We do not sell or rent your personal data.
We may share it only with:

 

• • Trusted service partners or technicians working on our behalf.

• • Legal authorities if required by law.

All partners must handle your data securely and in line with this Privacy Policy.

 

4. Cookies

Our website may use cookies to improve your browsing experience and analyse traffic.
You can disable cookies in your browser settings if you prefer.

 

5. Data Security

We use appropriate security measures to protect your personal data. However, no method of internet transmission can guarantee absolute security.

 

6. Your Rights

You can request to access, update, or delete your personal data by contacting us at info@sanctuarypools.com.au.

 

7. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites.

 

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

 

9. Contact Us

For questions about this Privacy Policy, please contact us:
info@sanctuarypools.com.au
https://sanctuarypools.com.au